Welcome to Our Cookie Policy!
This policy explains what cookies are, why we use them on our websites, apps, and services, and how you can manage them. It works alongside our Privacy Policy.
1. What Are Cookies?
- Cookies are small text files placed on your device when you visit our websites or use our apps and services. They help us recognize your device and remember your preferences or activity.
- Cookies do not store personal data, but they may include an identifier to link your device with certain actions or preferences.
- While cookies generally do not store personal data directly, they might collect information that can be linked to personal data.
- You can choose to accept or decline cookies. However, declining cookies may limit some features on our platforms.
2. Why Do We Use Cookies?
We use cookies to enhance your experience, including:
- Access: Granting you access to restricted areas or features.
- Personalization: Remembering your preferences (like location or device settings).
- Performance: Ensuring the smooth operation of our services.
- Insights: Analysing how you interact with our platforms to improve functionality.
- Targeted Ads: Delivering ads that match your interests (in compliance with the law).
- Third-party Services: Enabling tools like social sharing or analytics provided by partners.
3. Types of Cookies We Use
We use several types of cookies, some created by us and others by trusted third parties.
a. Essential Cookies
These keep our platforms working as intended. Without them, some services may not function.
b. Analytics Cookies
These help us understand how users engage with our platforms so we can improve performance.
c. Functional Cookies
These remember your preferences, like saved login details or selected settings.
d. Advertising Cookies
These show ads tailored to your browsing habits.
e. Social Media Cookies
These let you share content directly on social platforms.
f. Flash Cookies
These ensure that Flash-based content, like videos or ads, displays correctly.
g. Third-party Cookies
Cookies from third-party services like advertisers or plugin providers. Please check their policies to understand how they handle data.
4. Managing and Deleting Cookies
You are in control! Here is how:
- Delete Cookies: Check your device or browser settings to manually delete cookies.
- Block Cookies: Adjust your browser settings to block certain types of cookies.
- Change Consent: If you have given consent but want to withdraw it, you can update your preferences via our cookie settings or in your browser.
5. Your Consent
We only use cookies if you have agreed to it. When you first visit our platforms, you will be prompted to accept or decline cookies.
- You can withdraw your consent anytime by updating your settings.
- You can manage your cookie preferences at any time through your browser settings.
- Be aware that third parties (like linked websites or plugins) may also use cookies. Their cookie use is governed by their policies, not ours. For more details on how third-party services handle cookies and your data, please refer to their specific privacy policies.
6. Relationship to Other Agreements
This Cookie Policy is provided for informational purposes and forms part of Synapser’s general website policies. It does not override any specific contractual terms agreed between Synapser and its customers.
7. Legal Compliance
We comply with relevant data protection regulations, including POPIA, GDPR and CCPA, to ensure your data is handled legally and securely.
8. Need Help?
Have questions about cookies or how we use them? Contact our Information Officer at info@synapser.com.
We are committed to providing a secure and personalized experience across all Synapser platforms. Thank you for trusting us!